Login issue after server transferGeneral Support · 3 minutes ago
WaitingDiscord support, without the Discord clutter
One calm place to run community support.
Resolve connects the conversations your members already have in Discord with the structure your staff need: routed tickets, private notes, bug tracking, applications, help articles, and a searchable history.
26 connected Discord servers30 days of Premium includedOne system from report to resolution
ResolveExample community Staff workspace
EXAMPLE WORKSPACEToday’s support queue
OPEN TICKETS82 need staff
BUG REPORTS41 in progress
TEAM ONLINE6Across 3 roles
Needs attentionView all
Dungeon encounter won’t finishBug report · 18 minutes ago
In progressStaff application reviewApplications · 32 minutes ago
UnassignedBuilt for communities that live in DiscordTicketsBug reportsApplicationsKnowledge BaseMinecraft bridge
A complete support loop
Members ask. Staff act. Resolve keeps the record.
Keep the fast conversation in Discord while giving your team a modern operational workspace when the work needs structure.
Open the right request
Use ticket panels, quick Discord modals, or longer DM interviews. Each request lands in the department that owns it.
Work privately as a team
Claim work, leave internal notes, change priority, and send alerts to a separate staff Discord without exposing staff discussion.
Close with context intact
Keep searchable ticket history, transcripts, public bug updates, and help articles ready for the next person who needs them.
Public bug tracking
Turn player reports into visible progress.
Every project gets a public bug directory with current status, severity, component, and staff updates. Staff can triage from the report itself, so reports do not disappear into a setup screen or a private channel.
Explore the public bug tracker →EXAMPLE BUG TRACKERProject issues
Updated from staff triageAll issues 18Open 6In progress 4Resolved 8
Dungeon encounter won’t finishGameplay · BUG-1042
HighIn progressQuest item cannot be collectedQuests · BUG-1037
NormalSubmittedMissing vendor inventoryWorld · BUG-1029
NormalResolvedOne connected platform
Everything around the ticket matters too.
Resolve covers the staff workflows that usually spill across channels, spreadsheets, and disconnected bots.
Tickets and departments
Give members clear request types, route each ticket to the right team, and manage the whole queue from a clean workspace.
#000284General SupportOpen
Private staff server
Send ticket alerts, staff feeds, transcripts, and review work to the Discord where your team already coordinates.
Applications
Build forms, collect submissions privately, and keep review context with the people making the decision.
Knowledge Base
Publish clear answers for common questions, setup guidance, rules, and repeat fixes outside Discord.
Minecraft support
Let players ask for help in game and pass useful player and location details to staff in Discord.
Plans that scale with the work
Start free. Upgrade when your team needs more room.
Every Discord server starts with 30 days of Premium. Cancel before the trial ends and the server returns to Free.
Free
Core ticketing, applications, and a Knowledge Base for one community.
$0/mo
6Departments
1Panels
1Relays
- 1 ticket panel
- 10 application questions
- 10 KB articles
- Resolve-hosted KB URL
- Verified Resolve bot identity
- Basic analytics
Premium
More panels, departments, and room for an active support team.
$3.99/mo
No charge today. Cancel before day 30.
25Departments
2Panels
5Relays
- 2 ticket panels
- 20 application questions
- 100 KB articles
- Personal KB subdomain add-on: $5/mo
- Verified Resolve bot identity
- Advanced analytics
Pro
Higher limits, staff relays, and custom support links for larger communities.
$9.99/mo
75Departments
5Panels
20Relays
- 5 ticket panels
- 50 application questions
- 500 KB articles
- Personal KB subdomain included
- Custom webhook sender identity
- Advanced analytics
Lifetime Pro
An account-owned Pro-level slot you can move between servers.
$59.99 one time
75Departments
5Panels
20Relays
- 5 ticket panels
- 50 application questions
- 500 KB articles
- Personal KB subdomain included
- Custom webhook sender identity
- Advanced analytics
Premium trials are once per Discord server. A payment method is collected securely for the subscription that begins after day 30.
Ready when your community is
Give support work a proper home.
Connect Resolve, create your first department, and start with 30 days of Premium.